IPSWICH TOWN F.C. ONLINE TICKET-OFFICE TERMS AND CONDITIONS
1. Application and Formation of Contract
These terms and conditions apply to any agreement between Ipswich Town
Football Club Limited ("we" or "us") relating to your proposed purchase
of goods on line from our ITFC Online Ticket Office("the Ticket
Office").
In placing an order with us you are making an offer to purchase the
item(s) you have specified. This Agreement is governed and construed
according to the laws of England and Wales and you agree with us that
any matters arising should be submitted to the exclusive jurisdiction
of the English Courts.
2. Prices
We reserve the right to alter the price of tickets we offer from the
Ticket Office without notice. [If a price posted in the Ticket Office
is obviously incorrect then we reserve the right not to be bound by
that price]. All prices are in pounds sterling and are inclusive of
value added tax where applicable.
3. Payment
We accept payment by most major credit cards.
4 Delivery
We aim to dispatch orders which have been accepted within 2 working
days. We are not responsible for any delays or damages that occur while
the goods are in transit.
5. Data Protection
The information obtained from this order will be retained and may be
used by us or our group companies or our sponsors for the purposes of
sending you details of any promotion or other goods that we have on
offer from time to time. If you do not want your information to be held
or processed for these purposes, please contact the Ticket Office.
6. General
Your statutory rights apply.
We permit you to retrieve and display the content from our website on a
computer screen, print individual pages on paper and store pages in
electronic format on disc for your personal use. Apart from this, you
do not have permission to reproduce, modify or commercially exploit in
any way any of the content obtained from our website. All images
appearing in the Ticket Office are subject to our intellectual property
rights which we intend to enforce.
GROUND REGULATIONS
Notice: Entry to the Ground is expressly subject to acceptance by the visitor
of these Ground Regulations and the rules and regulations of FIFA, UEFA, The
Football Association, The F A Premier League and The Football League in respect
of the relevant competition. The Ground Regulations incorporate the Club's
Customer Charter (if any). Entry to the Ground shall constitute acceptance of
the Ground Regulations.
"Ground" means this football stadium and all locations owned, occupied or
utilised by the Club.
"Club" means this Football Club.
"Match" means any association football match taking place at the Ground.
1. Permission to enter or to remain within the Ground (notwithstanding
possession of any ticket) is at the absolute discretion of the Club, any Police
Officer or authorised Steward. On no account will admission be granted to a
person who is the subject of a current Banning Order.
2. The Club excludes to the maximum extent permitted by law any liability
for loss, injury or damage to persons/property in or around the Ground.
3. No guarantees can be given by the Club that a Match will take place at
a particular time or on a particular date and the Club reserves the right to
reschedule the Match without notice and without any liability whatsoever.
4. In the event of the postponement or abandonment of the Match, refunds
(if any) will be made in accordance with the Club's Customer Charter. The Club
will have no further liability whatsoever, including (but not limited to) any
indirect or consequential loss or damage, such as (but not limited to) loss of
enjoyment or travel costs.
5. All persons seeking entrance to the Ground acknowledge the Club's right
to search any person entering the Ground and to refuse entry to or eject from
the Ground any person refusing to submit to such a search.
6. The following articles must not be brought within the Ground;knives,
fireworks, smoke canisters, air-horns, flares, weapons dangerous or hazardous
items, laser devices, bottles, glass vessels, cans, poles and any article that
might be used as a weapon and/or compromise public safety. Any person in
possession of such items will be refused entry to the Ground.
7. The use of threatening behaviour, foul or abusive language is strictly
forbidden and will result in arrest and/or ejection from the Ground. The Club
may impose a ban for one or more Matches.
7.1. Racial abuse, chanting or harassment is strictly forbidden and will
result in arrest and/or ejection from the Ground. The Club may impose a ban
for one or more Matches.
7.2. The following acts are arrestable offences under the Football
(Offences) Act 1991, as amended:
7.2.1. The throwing of any object within the Ground without lawful authority
or excuse.
7.2.2. The chanting of anything of an indecent or racialist nature.
7.2.3. The entry onto the playing area or any adjacent area to which
spectators are not generally admitted without lawful authority or excuse.
Conviction may result in a Banning Order being made.
8. All persons entering the Ground may only occupy the seat allocated to
them by their ticket and must not move from any one part of the Ground to
another without the express permission or instruction of any Steward, Officer
of the Club and/or any Police Officer.
9. Nobody may stand in any seating area whilst play is in progress.
Persistent standing in seated areas whilst play is in progress is strictly
forbidden and may result in ejection from the Ground.
10. The obstruction of gangways, access ways, exits and entrances,
stairways and like places is strictly forbidden. Nobody entering the Ground
shall be permitted to climb any structures within the Ground.
10.1. Smoking in No-Smoking areas is strictly forbidden.
11. Mobile telephones are permitted within the Ground, provided that they
are used for personal and private use only.
12. Under the Sporting Events (Control of Alcohol etc) Act 1985, the
following are offences for which a person can be arrested by a Police Officer
and conviction could result in a Banning Order being made:
12.1. Attempting to enter the Ground or being inside the Ground whilst drunk;
12.2. Being in possession of any intoxicating liquor, or bottle, can or other
portable container and which could cause damage or personal injury, when
entering the Ground or in a public area of the Ground from which the event can
be directly viewed.
13. Any individual who has entered any part of the Ground designated for
the use of any group of supporters to which he does not belong may be ejected
from the Ground either for the purposes of his own safety or for any other
reason.
14. No person (other than a person who holds an appropriate licence) may
bring into the Ground or use within the Ground any equipment, which is capable
of recording or transmitting (by digital or other means) any audio, visual or
audio-visual material or any information or data in relation to the Match or
the Ground. Copyright in any unauthorised recording or transmission is
assigned (by way of present assignment of future copyright pursuant to section
91 of the Copyright, Designs and Patents Act 1988) to the Club.
15. No goods (including literature) of any nature may be offered for sale
without the prior written permission of the Club. Any tickets offered for sale
may be confiscated by any Steward, Officer of the Club or any Police Officer.
16. CCTV cameras are in use around and in the Ground and the Club may
itself use or pass to the Police or any Football Authority, any recordings for
use in any proceedings.
17. At all times whilst present in the Ground, persons must comply with any
and all instructions of any Steward or Officer of the Club and/or Police
Officer. Failure to comply with any instruction may lead to immediate ejection
from the Ground.
18. The Club reserves absolutely the right to eject from the Ground any
person failing to comply with any of the Ground Regulations or whose presence
within the Ground is, or could reasonably be, construed as constituting a
source of danger, nuisance or annoyance to any other person. This could lead
to further action by the Club including, but not limited to, the withdrawal of
any Season Ticket (without reimbursement ) and other benefits.
18.1. Entry to the Ground shall constitute acceptance of the Ground
Regulations.
Published by The Football League Limited and The FA Premier League Limited,
August 2001
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